AI Automation for Contractors, Trades, and Home Service Businesses
I build custom AI workflows for plumbing, HVAC, electrical, roofing, and remodeling businesses: customer intake, estimate follow-up, appointment reminders, review requests, and job-cost reporting. I was COO of a construction company, so I start with how your office and crews actually work. We choose one missed handoff, check the tools and data behind it, and build around your rules.
Remote-first, anywhere in the US. Based in central Iowa, so Des Moines-area contractors also get easy on-site time.
Start with the work that slips when everyone is busy. Are new service requests missing an address? Are estimates sitting without a follow-up? Is your office juggling appointment changes in three places? The five examples below are possible builds, not off-the-shelf products or promised results. Your tools, data, and approval rules decide what is practical.
Five home-service workflows worth fixing
The call you missed on the roof
An intake agent can collect the caller's name, address, service needed, and preferred appointment time while you are on a job. Booking depends on your service area, availability, and the rules you approve.
Why it matters: Example: a plumbing inquiry becomes a complete callback request instead of a vague voicemail. Urgent or unclear requests go to a person rather than an AI guessing at a diagnosis or promising a visit.
Quotes that follow up themselves
Build a follow-up workflow around the estimates you already send: approved text or email reminders, a record of replies, and a clear next action for your office.
Why it matters: Example: a roofing estimate gets a check-in on your chosen schedule. A question about materials goes back to you, and reminders stop when the customer accepts, declines, or opts out. No invented pricing or unapproved discounts.
Scheduling and dispatch, handled
Connect appointment requests, confirmations, and reminders to the schedule your office uses. Scope dispatch support around technician availability, service areas, and expected job duration.
Why it matters: Example: an HVAC maintenance request is offered an approved opening, not a slot already occupied by an installation. A cancellation can be flagged for the office to fill; crew assignments stay under your control.
Reviews that ask themselves
Use a completed-job status to trigger a review request and prepare replies for your approval, instead of relying on someone to remember at the end of the day.
Why it matters: Example: after an electrical repair is marked complete, the customer receives your review link. Feedback about unfinished work goes to your team for attention. The system asks for honest feedback; it does not manufacture reviews.
Know which jobs actually make money
Bring estimates, recorded labor, material costs, and invoices into a job-level view. Flag missing entries and differences between estimated and actual costs for review.
Why it matters: Example: a remodeling job shows more labor hours than the estimate allowed, so you can investigate before the next phase. Useful reporting depends on current, consistently recorded costs, not AI filling gaps with guesses.
You do not have to automate the whole business. Bring one recent example: a missed inquiry, an estimate that went cold, a scheduling mix-up, or a job whose costs surprised you. We can map what happened, identify the handoff worth fixing, and decide what should run automatically and what still needs your approval.
Why a founder-operator, not an agency
I am not an agency or a tech consultant who read about the trades. I was COO of a turnkey construction company, and I have run the job site at 7am and the bid at 9pm. So when I scope something for you, I am scoping it for how the work actually gets done, not for a slide show.
Proof from live systems
- A live AI agent answering customer inquiries for my own businesses today.
- A multi-tenant AI platform running scheduling, reviews, and reporting across my brands.
- 25 years of operations, including COO of a turnkey construction company and a $45M P&L.
Frequently Asked Questions
See What's Possible in Other Industries
So, what is costing you the most jobs or hours right now?
Tell me your trade, whether you run one truck or multiple crews, the tools you use today, and one task that keeps slipping. If an example above caught your eye, mention it. I read every one of these myself and reply within 24 hours.